Data Deletion Instructions

You may remove RivalGrid's access from the Facebook or Instagram settings associated with your Meta account. This stops future API access but may not remove information already retained in your RivalGrid account.

1. Email rivalgridapp@gmail.com from the address associated with your RivalGrid account.
2. Use the subject “RivalGrid data deletion request.” Do not include passwords, authentication codes, API secrets, access tokens, personal identification, or payment information.
3. State whether you want Meta-connected information removed or your entire RivalGrid account deleted. RivalGrid may ask you to confirm the request through a safe account-verification method.

After verification, RivalGrid will remove the requested account data from active systems unless retention is required for security or legal obligations. We will confirm the scope and completion of your request by email, including any records that must be retained and any backup limitations. Do not send sensitive identity documents unless a secure verification method has been agreed.